Your profile score is a percentage showing how complete your listing is. A higher score means more visibility and more trust from customers.
How it is calculated
Your score is based on 9 checks:
- ✅ Business name
- ✅ Tagline (Featured listings)
- ✅ Description (at least 50 words)
- ✅ Phone or WhatsApp number
- ✅ Services listed
- ✅ Keywords added
- ✅ Business hours set
- ✅ Call-to-action button
- ✅ Video link
Each completed item adds approximately 11% to your score.
Why it matters
- Listings with higher profile scores rank better in directory search results
- Customers trust detailed listings more and are more likely to make contact
- A complete profile with a logo and description gets significantly more enquiries
How to improve your score
The analytics page shows a checklist of exactly which items are complete and which are missing, with direct links to the relevant section of your Edit Listing page. Click Add → next to any incomplete item to fix it immediately.